Know the cost before you confirm.
See the appointment price, PawTrack Service Fee and total before you send a booking request.
See every part of the total
Pet Professionals set their own rates. PawTrack adds a Service Fee, shown with the appointment price before you confirm.
- Service fee shown on every booking
- Pet Professional subscription: £4.99 per month after the first confirmed booking
- Cancellation windows shown before you request
- Refunds follow the published cancellation policy
- Payment processed by Stripe
Booking summaryChoose how you subscribe
Early Access
Introductory professional subscription while PawTrack scales verification capacity.
£4.99 / month
Early adopter pricing is active for V2 launch.
Standard
Standard professional subscription after the launch period.
£4.99 / month
Available after Public launch.
See what happens if plans change
If the Pet Parent cancels, the PawTrack Service Fee is non-refundable. If the Pet Professional cancels, the appointment price and Service Fee are refunded.
How fees and payouts work
Is there a fee to join?
No. Creating an account is free for both Pet Parents and Pet Professionals. The Service Fee applies only when a booking is paid.
Pet Professionals pay £4.99 per month, and that subscription doesn't start until they receive their first confirmed booking.
How does the Service Fee work for Pet Professionals?
The Pet Parent pays the Service Fee on top of the appointment price. It is not deducted from the Pet Professional's earnings.
When are payouts sent?
Pet Professionals request payouts when it suits them and can track each one's status - approved, on hold, or paid - in the dashboard.
See the fee before you pay
Find care as a Pet Parent or offer services as a Pet Professional. You will see the relevant fees before you confirm.